I had an epiphany today. If you’ve read my blog before you know that I talk a lot about metrics and their importance in any organization. Let me give you another read world example of what I mean.
Every company has problems or areas which need improvement. It’s fairly easy to determine what those issues are by talking with your staff and asking simple questions. Once you’ve determined where your staff is falling down or not meeting your expectations, it’s time for metrics. Have that employee report to you some measurement that indicates if they are getting the job done or not. The simple ask of having them report it will act as a built in form of accountability.
So next time you find that an employee is missing the mark, make sure they are reporting some performance metric to you on a daily or weekly basis.