by John Boudreau | Jan 18, 2017 | gross margin, Increasing Profit, KPIs, leaking profits
In this four-part series, I want to share four areas where your business may be leaking valuable dollars. I’ll call them profit leaks. Many business owners operate with a “leaky bucket” and don’t even know it. I don’t know of any business...
by John Boudreau | Sep 7, 2016 | BHAG, company goals, core values, KPIs, strategic plan, strategic planning
This post is not for those companies who have been doing strategic planning for years and have a solid process in place resulting in a clear plan. This post is for you if your company falls into one these two groups (1) You currently have no formal strategic planning...
by John Boudreau | Aug 24, 2016 | Increasing Profit, KPI Dashboard, KPIs, Value Drivers
I wanted to share a case study with you about a company we’ve been working with who was struggling with some internal issues that resulted in poor financial performance. We were called in to help solve these issues and improve the bottom line. The result, a 135%...
by John Boudreau | Aug 4, 2016 | Definition of KPI, KPIs, Lagging KPIs, leading KPIs, strategy map
There seems to be a great deal of confusion for business owners around KPIs (key performance indicators). We know we need them, but measuring them seems so elusive and tedious that small business owners just don’t measure them with any sort of consistency. If you can...
by John Boudreau | Jul 21, 2016 | employee performance, KPIs, performance managment, performance reviews
It’s time for that employee review and you’re dreading it. You feel completely unprepared. You don’t feel good about the employee’s performance, but you don’t have any real data to back that feeling up. You know the employee is expecting some type of raise and...
by John Boudreau | Jul 13, 2016 | company goals, employee performance, KPIs, performance managment
You hired a new employee and think they are great. Your entire has staff interviewed them. The new employee fits the culture of your company and things are off to a good start. A few months have passed and now things just “aren’t working out”. You’re frustrated and...
