by John Boudreau | Jun 22, 2016 | KPIs, Private Equity, Selling your business
Maybe you’re not thinking of selling your business any time soon, but chances are you may want to some day and when that day comes I’m sure you will want to maximize the sales price. So what are potential acquirers like private equity looking for in a business? What...
by John Boudreau | May 18, 2016 | employee engagement, KPIs, measurement
I just finished reading Patrick Lencioni’s book, “3 Signs of a Miserable Job”. Originally published over nine years ago, Lencioni was almost prophetic in calling out the importance of making sure employees are happy at work. Today we call it employee engagement,...
by John Boudreau | Apr 14, 2016 | KPIs, Metrics
Why do some seem to recoil against KPIs? I’ve even had some refer to metrics or KPIs tracking as equivalent to “getting a root canal”. I have a few thoughts as to why. Lack of Knowledge – Small business owners are not sure what metrics to track Once KPIs are...
by John Boudreau | Apr 5, 2016 | Accountability, execution, KPIs, strategy
“Success doesn’t necessarily come from breakthrough innovation but from flawless execution. A great strategy alone won’t win a game or a battle; the win comes from basic blocking and tackling.” Naveen Jain I love this quote from entrepreneur Naveen Jain....
by John Boudreau | Mar 21, 2016 | KPIs, Metrics, revenue
Sunday morning on my way to church, I stopped by my local Dunkin Donuts to grab a coffee and a bite to eat. As I was waiting for my order, I noticed something interesting right above the drive-through window – an LED digital display showing two numbers (100 and...
by John Boudreau | Mar 2, 2016 | Dashboards, fire-fighting, KPIs, Metrics
I’m going to try to inspire you. I’m going to try to help you love looking at your company’s metrics. I get it, you’re busy, focused on closing that deal, managing your staff, ensuring your customers are happy. You are time...