by John Boudreau | Feb 27, 2011 | Business, financial model, Metrics, small business marketing
I’ve had the opportunity recently to do some small business consulting. Like many small businesses, this small biz was looking for more effective ways to market itself. We began with the obvious online channels – a website and blog. We began a search...
by John Boudreau | Jan 11, 2011 | Business, companywide goals, Metrics, processes
In a recent blog on the HBR website, Brad Power asks the question “Where Have All the Process Owners Gone”? In the post Power brings out a couple important points that really spoke to me. Processes must be improved across departments There must be a...